Compact Integrated Communictions System

Designed for growing businesses, the Norstar Compact Integrated Communications System (CICS) offers from 4 to 8 lines and 8 to 24 telephone extensions. It supports all Norstar and Business Series telephones, including fully-featured digital functions with LCD and soft keys. Easily add Norstar applications, such as voice mail, automated attendant, computer telephony integration (CTI), and automatic call distribution (ACD).

• From 4 to 8 lines and 8 to 24 telephone extensions
• Voicemail, automated attendant, and internal fax switch support
• Supports all Norstar and Business Series phones
• Modular, scalable design
• High bandwidth to the desktop

Modular Integrated Communications System

The Norstar Modular Integrated Communications System (ICS) is a key system designed for growing small-to-medium businesses and is expandable up to 248 ports. Advanced integrated applications include voice messaging, unified messaging, digital networking, enhanced call centers and speech recognition. The Modular ICS can grow with your business through the addition of trunk and station modules as you need them.

• High bandwidth to the desktop enables you to use applications like ISDN and CTI without changing your existing wiring.
• Modular, scalable design lets you choose the system that fits your needs today, while planning for the future.
• Digital technology creates a platform for current and future PC-based applications.
• Wide range of call processing and call handling features designed to drive productivity and profitability into your business.
• Reliability with one of the highest mean time between failures in the industry over 100 years.

CallPilot Voicemial

CallPilot 4.0 provides a variety of new unified messaging features, as well as Cost of Ownership improvements designed to help reduce on-going management and maintenance costs. CallPilot is a unified messaging application for businesses using Meridian 1 PBX phone systems, Meridian SL-100, Communication Server 1000, and CPE Centrex systems. It combines voicemail, e-mail and fax messages into a single mailbox — accessible by phone, any desktop PC, or mobile e-mail enabled devices (PDAs). CallPilot Unified messaging provides a compelling solution for businesses that are looking at reducing costs, improving productivity, and staying connected to their customers and suppliers.

• Provides access to e-mail, faxes, and voicemail from any touchtone phone, desktop PC e-mail client, browser-enabled PC, or mobile e-mail enabled device.
• Does not impact e-mail servers or generate high volumes of LAN or WAN traffic.
• Can be used in a variety of client environments, including Microsoft Outlook, Lotus Notes, Novell GroupWise, Internet mail clients including Netscape and Qualcom Eudora Pro, Macintosh, Linux, and Citrix environments.
• Mobility packages provide access to e-mail by phone (Text-To-Speech - TTS) and voice commands (Speech Activated Messaging - SAM) for hands-free access to messages.
• Delivers Web-based administration and end-user mailbox administration from any Web-enabled PC.